FAQ

How do I place an order?

 

Browse the store using the Categories menu to find the desired items, then click the Add to Cart button. When you're ready to complete your purchase, click the Checkout link, displayed on the Shopping Cart page.

 

How do I checkout?

 

New Customers: If you are a new customer, you'll be guided to register at the website prior to checkout. (For details, see the next FAQ, "How do I register?") After completing the registration process, you'll be able to designate the shipping address, choose a shipping method, and complete your purchase.

Returning Customers:  After placing items in your shopping cart, go to the Shopping Cart page. Click the Checkout link, then log in by entering your username and password. All Customers: After you have logged in, your stored information such as shipping address will be displayed. If you need to edit your billing address or shipping address) you may do so at this point. If not, continue on to select your shipping method (UPS Ground, UPS 2nd Day Air, or UPS Next Day Air) and payment method (PayPal, Visa or MasterCard.) Review your order for accuracy, then check the box "I agree to the Terms of Service" and click the Confirm Order button.

 

How do I register?

 

To register during checkout, you will need to enter the following information. (All fields marked with an * are required.)

First Name:*
Last Name:*
Address 1:*
your street and apartment number, if any
City:*
Zip/Postal Code:*
Country:*
State:*
Phone:* include area code and phone number
E-mail:* your full email address